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Delivery is calculated at checkout based on the delivery address and value of your order. We’ve tried our best to make sure your order is sent at the best possible price, whilst using the most appropriate options to keep your items safe. At checkout you’ll be given the delivery options available to you.
Please place any orders you need in time for Christmas by the 16th December 2024. Orders placed by the 16th December 2024 will be dispatched in time for Royal Mail's last posting dates for Christmas. Any orders placed after the 17th December will still be dispatched but are not expected to arrive in time for Christmas.
Remember that this date is still a guide based on information from Royal Mail. Orders around Christmas time are often impacted by delays, so order early to allow plenty of time for posting. Where you can, upgrade to a tracked service at checkout. See below for your delivery options.
We will be taking a short break over the holiday season. Any orders placed between 21st December 2024 and 5th January 2025 will not be dispatched until the week beginning 6th January 2025.
UK orders are sent via Royal Mail or an appropriate UK Courier. Larger or higher value orders may be sent by a different UK courier. The cost of delivery is calculated at the checkout. Please allow 1-3 working days for dispatch. Delivery times vary depending on which delivery service you choose:
Royal Mail Tracked 48
Aims to deliver in two to three working days*
This service is tracked. You will receive a tracking number upon dispatch.
Free Delivery is available for UK orders over £25.
Free Delivery is not available with orders that include handmade items like handmade bags or wall hangings.
Aims to deliver in two to three working days*
This service is tracked. You will receive a tracking number upon dispatch.
Next working day delivery aim*
This service is tracked. You will receive a tracking number upon dispatch.
Royal Mail Special Delivery by 1pm
Aims to deliver by 1pm on the next working day after dispatch*
This service is tracked. You will receive a tracking number upon dispatch.
Various UK Couriers
Delivered in 1-3 working days*
This service is tracked. You will receive a tracking number upon dispatch.
*delivery times of all couriers may vary during busy periods.
Some items are made to order & can take up to eight weeks to be produced and dispatched. See each product’s individual description for production times. If you need something delivered sooner, please get in touch and we will see what we can do. Note that rush orders may be subject to an additional fee. Made to order items are sent by a Royal Mail tracked service or another appropriate tracked courier service.
If you do not receive your order within 14 days after dispatch, or your products are damaged, please email hello@tiharasmith.com quoting your order number. If your item is damaged, please attach an image of the damaged parcel. We will do our best to remedy the situation.
If you would like to make an order to be delivered outside of the UK, please shop via our Etsy page.